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Towne & Country Realty

Selective Call Forwarding

This feature allows you to route only certain calls to an alternate phone number.

How to use:

  1. Pick up the handset and listen for the dial tone.
  2. Press *63.
  3. Listen for an announcement telling you whether the feature is currently on or off. The recorded voice will then tell you how many (if any) numbers are currently stored on your forward list.
  4. Follow the voice instructions and dial 3 to turn the feature ON (if it is currently off), or turn the feature OFF (if it is currently on).

To add the last caller to your forward list:

  1. Press #01#.

To enter your “Forward-to” number:

  1. The first time you turn on the service, you’ll be asked to enter the number you’d like your special calls forwarded to. From then on, the system will simply remind you of the current “forward-to” number.
  2. If the current number is correct, dial 1.
  3. If you wish to change the current “forward-to” number, dial 0 and then follow voice instructions.

To hear the phone numbers on your list:

  1. Dial 1.

After the list is read, voice instructions will follow.

  1. To add a number to your list:
  2. Press #.
  3. Follow the voice instructions you’ll hear. You can store up to 32 phone numbers on your forward list.

To remove a number from your list:

  1. Press *.
  2. If the call is from someone on your VIP list, you’ll hear a special ring. All other calls will have a normal ringing pattern.

To hear instructions again:

  1. Dial 0.

When someone calls:

  1. If your service is turned ON. and the caller is on your forward list, the call will be re-routed to your “forward-to” number. If the caller is not on your forward list, the call will ring at your home as usual.

Notes: