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Unable to view secure Web sites

Normal Web pages can be viewed but secure Web pages, like shopping pages or pages that deal with personal information, cannot be viewed. Use the following steps to reset SSL encryption so that secure pages can once again be viewed:

  1. Open Internet Explorer and click Tools, Internet Options, and then click the Security tab.
  2. Select Trusted Sites, and then click the Default Level button.
  3. Click the Advanced tab and scroll to the Security Options section.
  4. Select Use SSL 2.0 and Use SSL 3.0 if they are not already selected.
  5. Click the Content tab.
  6. Click the Clear SSL State button, and then click OK. You should now be able to view secure Web sites if you had to make a selection. Browse to a secure Web page to make sure. If you still cannot access the page, use the remaining steps to resolve the problem.
  7. Click Start, Run. Type cmd into the open field.
  8. Enter each of the following items in the command window, clicking OK after each name has been entered:
    * regsvr32 softpub.dll
    * regsvr32 wintrust.dll
    * regsvr32 initpki.dll
    * regsvr32 dssenh.dll
    * regsvr32 rsaenh.dll
    * regsvr32 gpkcsp.dll
    * regsvr32 sccbase.dll
    * regsvr32 slbcsp.dll
    * regsvr32 cryptdlg.dll
  9. Type Exit and then press the Enter key.
  10. Click OK, and then restart the computer. You should be able to view secure Web sites. For more information, refer to Microsoft Support article 813444: How to troubleshoot situations where you cannot complete MSN sign-up or connect to SSL secured (128-Bit) Web sites by using Internet Explorer in Windows XP (in English).