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Windows Dial-up Connection Properties

Windows XP /  Windows Me /  Windows 98
Uninstall/Reinstall Windows Networking Components (Windows Me/98)

Windows XP
1. Click on START, go to Connect To and right-click on your PSC connection, then left-click on Properties

2. General Tab

Connect using: Modem- [name of your modem]
  • If you have more than one modem installed in your computer, verify that the correct modem is selected, and that the phone line is connected to the correct modem in the back of your computer.
  • If you only have one modem installed, but the list is showing more than one modem, you can test that you have the correct one selected by attempting to dial. If you are unable to hear the modem dial out, listed on your phone while trying to dial. You should hear a click on the line that the modem has opened a connection, then may see a "No dial tone" error on the connection or hear the modem dial.

    Phone Number: Enter ONLY the 7-digit PSC Local Access Number: xxx-xxxx

  • To turn off Call Waiting, add *70, to the phone number: *70,xxx-xxxx

    Use dialing rules: unchecked

    • 3. Options tab
    Display progress while connecting: checked
    Prompt for name and password, certificate, etc: checked
    Include Windows logon domain: unchecked
    Prompt for phone number: checked

    Redial attempts: 3
    Time between redial attempts: 1 minute
    Redial if line is dropped: checked
    4. Security tab
    Typical: selected
    Validate my identity as follows: Allow unsecured password

    Show terminal window: unchecked
    Run script: unchecked
    5. Networking tab
    Type of dial-up server I am calling: PPP: Windows 95/98/NT 4/2000, Internet
    This connection uses the following items:
    (Note: you may have more than these items installed. These are the ones that are needed and must be checked)
    Internet Protocol (TCP/IP): checked
    QoS Packet Scheduler: checked
    6. Advanced tab
    7. Windows Firewall - Click the Settings button
    General:
    If you do not have another firewall program on your computer, such as Norton or McAfee, this option should be set to On (recommended).

    8. Click the Advanced tab, then click the Restore Defaults button at the bottom of the window. This resets Windows Firewall back to default settings. You may need to adjust these settings for particular programs you have installed, or may be prompted again for access when you use programs that require an Internet connection, such as Yahoo Messenger, MSN messenger, etc.

    9. Click OK to close the window

    Allow other network users to connect...: unchecked
    10. Click OK to close the window

    Windows Me
    1. Click on Start > Settings, click on Dialup Networking

    2. Right-click your PSC connection icon, left click on Properties

    3. General Tab

    Phone Number: Enter ONLY the 7-digit PSC Local Access Number: xxx-xxxx
  • To turn off Call Waiting, add *70, to the phone number: *70,xxx-xxxx

    Connect Using: Verify that it displays the name of your modem.

  • If you have more than one modem installed in your computer, verify that the correct modem is selected, and that the phone line is connected to the correct modem in the back of your computer.
  • If you only have one modem installed, but the list is showing more than one modem, you can test that you have the correct one selected by attempting to dial. If you are unable to hear the modem dial out, listed on your phone while trying to dial. You should hear a click on the line that the modem has opened a connection, then may see a "No dial tone" error on the connection or hear the modem dial.

    Use Area Code and Dialing Properties: unchecked

    • 4. Networking Tab
    Type of Dial-up Server: PPP [lists operating systems, Internet]
    Advanced Options: Only "Enable software compression" should be checked
    Allowed Network Protocols: Only "TCP/IP" should be checked
    5. Click the TCP/IP Settings button
    Server assigned IP address: selected
    Server assigned name server addresses: selected
    Use IP header compression: checked
    Use default gateway on remote network: checked
    6. Click OK to close the window

    7. Security Tab

    User name: [your PSC username] Note that this does NOT include "@psci.net"
    Password: [your PSC password]
    Domain: [leave blank]

    Advanced Security options: Leave all unchecked.
    8. Scripting tab
    File name: [leave blank]
    Step through script: unchecked
    Start terminal screen minimized: unchecked
    9. Multilink tab
    Do not use additional devices: selected
    10. Dialing tab
    This is the default Internet connection: checked
    Always dial my default connection: selected

    Try to connect [3] times
    Wait [10] seconds between attempts

    Enable idle disconnect: unchecked
    Disconnect when connection may not be needed: checked
    11. Click OK to close the window

    Windows 98

    1. Double-click My Computer, Dialup Networking

    2. Right-click PSC connection icon, click on Properties

    3. General Tab

    Phone Number: Enter ONLY the 7-digit PSC Local Access Number: xxx-xxxx
    -To turn off Call Waiting, add *70, to the phone number: *70,xxx-xxxx

    Use Area Code and Dialing Properties: unchecked

    Connect Using: Verify that it displays the name of your modem.
  • If you have more than one modem installed in your computer, verify that the correct modem is selected, and that the phone line is connected to the correct modem in the back of your computer.
  • If you only have one modem installed, but the list is showing more than one modem, you can test that you have the correct one selected by attempting to dial. If you are unable to hear the modem dial out, listed on your phone while trying to dial. You should hear a click on the line that the modem has opened a connection, then may see a "No dial tone" error on the connection or hear the modem dial.
    • 4. Server Types tab
    Type of Dial-up Server: PPP [lists operating systems, Internet]
    Advanced Options: Only "Enable software compression" should be checked
    Allowed Network Protocols: Only "TCP/IP" should be checked
    5. Click the TCP/IP Settings button
    Server assigned IP address: selected
    Server assigned name server addresses: selected
    Use IP header compression: checked
    Use default gateway on remote network: checked
    6. Click OK to close the window
    Uninstall/Reinstall Windows Networking Components (Windows Me/98)
    Warning: Do NOT perform this procedure without first locating your operating system CD or ensuring that you have the appropriate Windows .cab files on your hard drive.

    1. Open the Dial-up Networking folder:

  • Windows Me: Click on Start > Settings; double-click Dial-up Networking
  • Windows 98: Double-click My Computer; double-click Dial-up Networking

    2. Delete any dial-up networking connections by right-clicking on the icon for the connection, then click Delete.

    3. Close the Dial-up Networking folder.

    4. Click on Start > Settings; click on Control Panel

    5. Click on the Network icon

    6. In the list of Installed Network Componets, remove any of the components by clicking once on the component to highlight, then click the Remove button. DO NOT remove any other componets.

  • Client for Microsoft Networks
  • Microsoft Family Logon
  • Dial-up Adapter
  • Any "TCP/IP -->" component

    7. Click OK at the bottom of the Networking window. If you receive a message that your network is not complete, click Yes. You will be prompted to restart your computer; click YES.

    8. When the computer has restarted, follow the instructions for setting up a Dial-up Connection. After Step 2, Windows will re-install the Networking components that were removed. You may be prompted to place your Windows CD in the CD-ROM drive if Windows .cab files are not on your hard drive. When the Connection Wizard finishes, you will be prompted to restart the computer again. Click YES.